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April 5th, 2014 05:00
Alienware laptop Mx15 starts up and shuts down
Last night I turned on my Alienware M15x laptop and the caps lock, screen lock and num lock were flashing on my laptop and the screen remained dark and shut itself off and started it up again and the same thing and will not go to the BIOs or even to windows. Is there any thing that I can do to fix this problem?
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Alienware-Naomi
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April 7th, 2014 12:00
Hi
You're laptop is having a NO POST issue. The 3 flashing lights indicate that the Motherboard is defective and needs to be replaced. Check the following link for more information about the LED error codes.
Send an email to awsocialmedia@dell.com with your Service Tag and a brief description of the issue and we'll review your case further.