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1 Rookie
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1 Message
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August 8th, 2025 01:31
USB not connecting to controller
I am on Windows 11 and I recently randomly had my USB for my controller stop connecting to the controller I tried to reconnect it. Nothing will work. I don’t know what to do
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DELL-Chris M
Community Manager
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56.9K Posts
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August 8th, 2025 02:15
Dell GHN (Get Help Now) chat technical support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them. Once verified, they will troubleshoot with you.
Our users cannot correctly troubleshoot until you provide the following data =
* What specific PC model?
* What controller?
Tesla1856
8 Wizard
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17.1K Posts
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August 26th, 2025 21:15
If using a front/top computer port ... try a back one.
Since it's just a wired USB game-controller, try one of the "slower" ports (like plain USB-3.0 if you have them).
(edited)