Cannot uninstall DDPM, application will replace DDM2 in May

Hi @MareenJ ,
You can uninstall Dell Display and Peripheral Manager by using the below script.

Hi Karanjit

Could you please write more details to adotp your solution?

thanks

BR

I have the same issue. I am not sure about how to use the above script. Can an executable be created and made available?

I assumed that Karanjit's information above refers to a Windows Powershell script. I opened Powershell, copied/pasted each line one at a time (pressing Enter after each). The "Start-Process" command seemed to be working (no errors, just a bit of a delay before finishing). Yet the dreaded DDPM still remains installed. 

This attempt was after I followed the uninstall instructions on the DDPM FAQ page - I first successfully uninstalled Dell Core Services and Dell Peripheral Core. When I tried to uninstall the main DDPM app, I get a prompt asking if I want to completely remove the selected application (I clicked yes) - but then I get a prompt asking if I'm sure I want to quit the DDPM setup(!). My only option is to click OK, which promptly quits out of the DDPM setup program without uninstalling. Trying to reinstall DDPM (in hopes it might fix the uninstaller), it tells me the latest version is already installed and then quits. So now I can't uninstall DDPM and I can't reinstall, repair, etc. Attempts to install the old DDM program are met by messages that a newer version is already installed.

Dell, Please come up with an uninstall solution that actually works!

I received an email showing a new response which I do not see here. I also was able to uninstall Dell Core, but DDM2 still won't uninstall. I agree, Dell needs to provide an uninstall app to resolve this. I will see if I can create a support ticket to help me.

I have the same problem with windows 11 using a Dell U4025Q monitor. Installed the new update without rebooting and no problems. After a while i noticed that my mouse was lagging so i rebooted my pc. After reboot got the message "Connecting to DDPM Subagent".Wanted to roll-back to the old DDPM. Tried to uninstall DDPM but the uninstaller wants to exit before it even removes the app. Manual uninstalled the core packages and tried again > no luck. Tried the powershell code> no luck. Tried running the installer located in C:\Program Files\Dell> 3 options appear: Modify, repair and uninstall. All 3 do not work. This is my work monitor where i switch between a windows pc and a Apple Macbook pro. I bought this monitor because of the KVM option. Please FIX this ASAP!

Same problem - spent any hours with Dell Support on this one, but no solution yet :(

Thanks, this worked for me. I have been able to uninstall the DDPM and reinstall the DDM application. Happy for now. Dell support has indicated the issue is still under investigation and they would get back to me once it's safe to install DDPM instead again.

I tried Revo uninstaller and it appears to have removed it all.

DDPM is the worst software. Once installed it works once directly after installing, after that fails with waiting for the subagent. Uninstalling is also not possible after that and after clicking uninstall form the windows config, another popup appears (see sc) and after confirming the dialog the uninstall just stops. Version is 2.0.3.9. Who is responsible for this software ?

In addtion to the powershell script above started as Administrator, which failed, and based on https://community.revenera.com/s/article/installshield-setup-exe-command-line-parameters all Unistall Test started as Administrator in CMD failed too. 

C:\Windows\System32>"C:\Program Files\Dell\Dell Display and Peripheral Manager\Installer\setup.exe" /runfromtemp /l:0x0409 /removeonly /X

caused "Invalid parameters: /l:0x0409".

C:\Windows\System32>"C:\Program Files\Dell\Dell Display and Peripheral Manager\Installer\setup.exe" /runfromtemp /removeonly /X

C:\Windows\System32>"C:\Program Files\Dell\Dell Display and Peripheral Manager\Installer\setup.exe" /runfromtemp /removeonly

result both in "Setup abbrechen ..." (like towaso shows above).

Orginally I just want to patch with "winget update ..." 

Name                                ID                               Version  Verfügbar Quelle
----------------------------------------------------------------------------------------------
Dell Display and Peripheral Manager Dell.DisplayAndPeripheralManager 2.1.0.20 2.1.0.24 winget

So the unistall failure is not a problem of a single release. 

Have this issue too, tried revo as some comments suggested and was able to uninstall DDPM and re-install old DDM. Thanks god I kept the old installation file as I was unable to download it again from Dell portal

same here. none of the above methods worked, can't uninstall even with revo.