Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

2 Posts

59

December 5th, 2024 04:51

AW3821DW, 2015 MacBook Pro, HDMI not working

Alienware 38 Curved Gaming Monitor AW3821DW

Alienware 38 Curved Gaming Monitor AW3821DW

Hello,

I have an Alienware 38" Curved Gaming Monitor (AW3821DW). I would like to use this with my MacBook Pro (2015 Retina). I have tried plugging in directly with an HDMI cable, but my MacBook Pro cannot recognize the monitor. 

My question is, is there any driver or some sort of software I can use too support this? I found this site that did mention that MacBooks should be "Plug and play". 

https://www.dell.com/support/kbdoc/en-au/000131796/dell-gaming-monitor-frequently-asked-questions

So I am a little confused why I can't seem to get it to work, and what I am doing wrong. 

Thanks!

9 Legend

 • 

8.1K Posts

December 5th, 2024 17:36

Access the monitor OSD menu and verify that you select proper HDMI input.  Here is the monitor user guide that may help with providing the technical specifications as well as navigating its menu and features  https://dl.dell.com/content/manual12691927-alienware-aw3821dw-monitor-user-s-guide.pdf?language=en-us

 

1 Rookie

 • 

2 Posts

December 6th, 2024 02:23

Wow! Thank you very much. I feel rather stupid. That was quite a simple solution and it worked. Thank you Chino de Oro!

No Events found!

Top