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November 7th, 2023 07:29
AW3423DWF, keeps turning off, no time to get in OSD
Alienware 34 Curved QD OLED Gaming Monitor AW3423DWF
So I have this screen for 4 months now and was (until yesterday) super happy with it. Now it turns on and shows 1 redline in the top right of the screen followed by a blue and then a green line. After this (takes like 2 seconds) it shows half a second of picture (bad quality) and then turns off. I don't have time to get in OSD or anything.
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LuckyLoftY
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November 8th, 2023 07:23
Hey Vanadiel,
I already had a 2 monitor setup, and the other monitor is the only one I'm using at the moment. The problem is still there if i disconnect the PC and turn on the screen. Its definitely a monitor problem.
Vanadiel
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6.9K Posts
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November 7th, 2023 16:43
If you have another monitor, try that to make sure it's not an issue with other hardware besides the monitor.
If that works ok, you will have to access your warranty on the monitor, by pressing the "get help now" button in the lower right corner of the screen.