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June 4th, 2025 23:17
AW3423DWF, color mismatch
Hi, i would like to address something very weird, i've setup my SDR preset mode on OSD as Custom, with a color space DCI-P3, smart HDR as peak 1000nits, on windows the HDR is always on, with a calibrated color profile. My problem is, every time i restart the computer the color space of the monitor start ALWAYS as sRGB with washed out colors, and not as DCI-P3 that is the correct color space of the HDR, so i have to turn off the HDR on windows and put on again so the color space goes back to DCI-P3 as intended. this is really annoying, every time i have to off and on again to work properly. i've tried to delete all the windows ICC color profiles and just let the calibrated HDR and no sucess, everything on windows is proper configurated so my guess is something with the monitor, i notice that while playing gasmes that the color wasn't correct, they was like washed out(not vivid) as proper HDR are, so the only way to fix is turn the windows hdr off and put on again, also i read in the last firmware update that DELL addressed that(Update HDR behavior) however i think still something wrong because HDR is meant to work as DCI-P3 BT2020 color space but is not working properly as we can see, is there a firmware update to address this issue? if not, how can i fix that because i've tried literally EVERYTHING, since fresh windows install, i've tried wind10 win11, delete all color profiles on windows, reset the monitor on factory reset, installed monitor drivers, no monitor drivers, nothing seams to fix, so is there a new firmware or a solution to this mismatch color space??
Thank you