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January 6th, 2025 19:18
AW3418DW, standby and turned off power draw and heating
Hi,
I always was wondering why my monitor is always warm on top, even while sleeping. But only now I tested power draw during standby
Constantly drawing about 19-20 Watts in standby
Even if power off button is pressed, it's still 19-20 W (measured with (Kill-A watt)
Top of the monitor is always warm, so definitely something is wrong. These watts add up and are pretty expensive now and I am concerned about hazard. Something is heating 24/7.
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DELL-Chris M
Community Manager
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January 6th, 2025 20:18
Dell Support must first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private AW3418DW Service Tag with them.
This was released in 2018. How long have you had it? Did you buy it directly from Dell?