Unsolved
1 Rookie
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5 Posts
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47
June 18th, 2025 20:28
AW3225QF, signal lost when watching HDR content in big window
Attached video about the problem. Is this something widely known or should I take monitor to guarantee to be changed / fixed? Any workarounds how to get HDR working in windows without glitches?
Processor AMD Ryzen AI 9 HX 375 w/ Radeon 890M
Driver: 25.6.1
Edition Windows 11 Home
Version 24H2
OS build 26100.4349
Happens with HDMI and with DisplayPort cable. HDMI cable is rated 4k@120Hz and I'm running display 4k@60Hz.
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mkael
1 Rookie
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5 Posts
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June 18th, 2025 20:33
Monitor firmware is M2B105 and I have done factory reset to it.
DELL-Nat M
Community Manager
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3.2K Posts
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June 24th, 2025 12:41
Hi @mkael and everyone,
We’re aware of the issue some users are experiencing with the AW3225QF monitor losing signal when watching HDR content in a large window, as described in this thread.
Our engineering team is currently working on this issue. We appreciate your patience and will keep you updated as soon as we have more to share.