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1 Rookie

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2 Posts

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August 29th, 2025 21:44

AW3225QF, requires dongle for lighting effects?

I recently purchased this monitor. When I'm looking for a way to turn on the lighting effects in the back of the panel the command center software says I need to connect a USB or dongle? It doesn't appear in any of the packaging that was included. Any help would be appreciated.

10 Elder

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29.2K Posts

August 29th, 2025 22:08

The backlight is a USB device - - you need to connect the USB cable to your desktop or notebook in order for it to function.  A USB cable should be included with the monitor.

1 Rookie

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2 Posts

August 29th, 2025 22:16

It was missing the cable. I'll go pick one up.

Community Manager

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160 Posts

September 1st, 2025 13:34

I recently purchased this monitor.
Did you purchase this AW3225QF directly from Dell as new?

A new AW3225QF purchased directly from Dell should have shipped with the following cables =

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