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June 14th, 2025 13:45
AW3225QF, rectangle pops up when pixel refresh?
Hi everyone!
I've been noticing that after a pixel refresh, a rectangle pops up on the screen. You can see it while gaming as well. I've tried turning it off and then back on but it didn't work. It only goes away when restarting my pc. It's like a rectangle water mark. Anyone knows why this happens and how to fix it? Unable to upload an image.
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Vanadiel
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June 14th, 2025 23:39
More than likely the image was burned in.
Use the build in self test as per page 88 of the manual.
If it shows up there it's going to be burn-in.
You can try the panel refresh function instead of the pixel refresh, but the damage is likely going to be permanent.
If it's burn-in, you might want to check warranty status by talking with an agent by pressing the get help now button in the lower right corner of this screen.