1 Rookie
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9 Posts
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530
January 26th, 2024 15:35
AW3225QF, not reporting full EDID
The AW3225QF is not reporting the proper EDID information to Windows. By default, the monitor is not reporting VRR ranges, or any HDR or CTA-861 blocks at all. This results in (at least) behavious such as severe VRR flickering. Please correct the EDID/Handshake with the monitor. This occurs over HDMI and DisplayPort, Nvidia graphics card (although others with AMD have reported the same).
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DELL-Chris M
Community Manager
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56.9K Posts
0
February 27th, 2024 15:29
M2B103 no longer available. DELL-Admin, =
Fixes & Enhancements
1. Add Dolby Vision OFF mode in OSD Menu.
M2B104 =
Fixes & Enhancements
1. Fix over-sensitivity of abnormal temperature detection potential mis-trigger Abnormal Thermal detection message pop-up.
2. Fix potential image clipping at the edge of the left or right side of the panel.
(edited)
DELL-Chris M
Community Manager
•
56.9K Posts
0
February 5th, 2024 14:59
Dell is not able to duplicate this issue in the lab. Be sure all systems have the latest video card drivers installed and retest.
All must start a case with Dell Support. They need to first verify the warranty and ownership status. Click the "Get Help Now" icon on the right to start a live chat session. Provide to them the private AW3225QF Service Tag.
Dell Alienware team and Displays team are aware of this and investigating. Periodically check the AW3225QF Drivers & Downloads page for a new firmware update.
(edited)