1 Rookie
•
4 Posts
0
766
January 23rd, 2025 09:54
AW3225QF, cannot install, DDM 2.3.2.20, gives a security error
When trying to install Dell Display Manager on W11 Pro 24H2 (Admin), I'm getting an error message, stating it cannot proceed because of a security issue. Any ideas? Trying to force the installation as admin (even though I am admin) does not help.
No issues with any other app/installation at all.
No Events found!
Jeff91878789
1 Rookie
•
6 Posts
0
February 18th, 2025 16:01
DDM version <ADMIN NOTE: Broken link has been removed from this post by Dell> is out as of today and patch notes reads :
Fixes:
- Fix: Installer aborts when the operating system's preferred language is not set to English.
- Fix: Uninstaller abort when users run by System ID.
In our case, this fixed our installation problem.
(edited)
DELL-Chris M
Community Manager
•
56.8K Posts
0
January 23rd, 2025 13:22
* What specific Dell monitor model?
* Open the Pinned Posts, "FAQ Monitor" at the top of this Monitors board
* Open, "FAQ DDM (Dell Display Manager)"
* Try installing a previous DDM version. Start with 2.3.2.18
Kuba80
1 Rookie
•
4 Posts
0
January 23rd, 2025 14:22
QD-OLED 4K Alienware de 81,28 cm (32") - AW3225QF
I was looking for a previous version but could not find it anywhere. Only the latest one appears available.
Will try using the one you listed thanks.
(edited)
Kuba80
1 Rookie
•
4 Posts
0
January 23rd, 2025 14:24
Yup 2.3.2.18 works, thanks!
Kuba80
1 Rookie
•
4 Posts
0
January 23rd, 2025 14:40
But...the only active windows are: Personalize and Easy Arrange the rest is grayed out. Any ideas?
Jeff91878789
1 Rookie
•
6 Posts
0
January 23rd, 2025 19:35
I am in charge of deploying Dell Display Manager in our organisation and we face the same error message running the latest DDMSetup.exe (2.3.2.20). We are able to install a previous version (2.3.2.18) but that one pose a security threat (https://www.dell.com/support/kbdoc/en-ca/000267927/dsa-2025-033). We tried installing 2.3.2.20 on multiple computers all with the same problem (message in french).
Dave roy
1 Rookie
•
1 Message
0
January 24th, 2025 19:50
Hello,
I have the same issue
Julien GdP
1 Rookie
•
1 Message
0
January 28th, 2025 16:28
Hi
Same error here. Looking for solution. Thx
Tested on W10 Pro / W11 Pro / home computer & domain registrered PC.
Rapti_Of_Dell
1 Rookie
•
3 Posts
0
February 3rd, 2025 22:29
Same issue for me, tested with windows 11 for a G3223Q monitor
DELL-Nat M
Community Manager
•
3.2K Posts
0
February 4th, 2025 14:43
Hi everyone,
Dell Engineering is aware of this issue and is actively working on a resolution.