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June 18th, 2025 17:43
AW3225DM, AWCC, firmware update grayed out
@Jarredondo23 Hey I have the exact same problem with exact same current firmware version and only difference is that my model is AW3225DM. DELL support (on WhatsApp) failed to figure it out, how did you resolve this issue?
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DELL-Chris M
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June 18th, 2025 17:47
Assuming your AWCC appears like the other AW2725DM thread, AWCC is incorrect in stating, "New firmware is available for this device." In the other picture, AWCC is partially correct in not showing a version number after New Display Version.
The AW3225DM Drivers & Downloads page does not offer a firmware update.
When choosing Windows 10 it offers =
AWCC 6.7.37.0 Full Installer 752.67 MB
AW3225DM INF driver 1.51 MB
When choosing Windows 11 it offers =
AWCC 6.7.37.0 Full Installer 752.67 MB
AWCC 6.7.37.0 5.21 MB
AW3225DM INF driver 1.51 MB