1 Rookie
•
2 Posts
0
25
August 3rd, 2025 06:44
AW2725QF, Dell Display Manager not working
The options are grayed out. (I have changed from U2723QX to AW2725QF)
The connections are as follows
[Computer]->[HDMI]->[AW2725QF]->[HDMI eARC]->[SOUNDBAR]
[AW2725QF]->[USB-B]->[COMPUTER]
OS: Windows 10
Both DDC/CI and HDMI CEC are on.
Any solutions?
I checked the report and it shows:
=======================================
ConnMonitor(): Find 1 Dell monitors. Time2025/8/3 15:21:39
Monitor name: AW2725QF
CapabilityString:
DeviceID: [DEDACTED]
Index: 1
Rotate: 0
iMST: False
Limited SW: DDCCIFail
Cable: DDCCI
No Events found!
EllenaPS
1 Rookie
•
2 Posts
0
August 3rd, 2025 15:20
@DELL-Chris M
Thank you, It seems to be the problem of the HDMI cable I bought.
I changed to the one with the monitor and everything fixed.
DELL-Chris M
Community Manager
•
56.9K Posts
0
August 3rd, 2025 12:42
What version of the end of life DDM (Dell Display Manager) is installed?
The AW2725QF Drivers & Downloads page does not show DDM. It shows the new DDPM (Dell Display and Peripheral Manager) version 2.1.0.24.