Unsolved
1 Rookie
•
1 Message
0
633
April 10th, 2024 06:23
AW2725DF, unable to detect display signal
Alienware 27 360Hz QD OLED Gaming Monitor AW2725DF
Recently purchased AW2725DF but the monitor unable to detect DP / HDMI signal if I restart my pc or fresh power on?
After some troubleshooting, I found out that I need to unplug the DP cable before power on my pc. Once the pc is switch on, the VGA q-led will light up (probably due to no cable connect to GPU?), then I plug in the DP cable and the monitor will work fine (VGA light still on).
I tried on my other Dell monitor but does not have such issue.
No Events found!
DELL-Chris M
Community Manager
•
56.9K Posts
0
April 10th, 2024 12:39
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session.
Our users out here need to know =
* What PC model?
* What operating system?
* What GPU video card model?
(edited)