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October 18th, 2025 11:56

AW2725DF, out of warranty repair?

Hello, 

Wondering if anyone could offer any advice on this. 

My AW2725DF turned off mid use and is out of warranty. As far as I can tell the panel itself is okay and doesnt appear damaged. I have tried numerous leads and when its plugged in you can hear a faint ticking noise from the back.

I cant get any local repair shops to look at it and unfortunately I bought a unboxed monitor that ended up being from the US when im UK based so the Dell Support numbers when I put in the Service Tag direct me to international repairs who dont seem interested in having a look. 

I understand that I would have to pay for a repair but it seems like dell arent willing to even take a look which is crazy on a monitor thats less than two years old when the panel itself is likely fine.

Community Manager

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367 Posts

October 18th, 2025 12:06

Even if a monitor is INSIDE the purchased warranty period, Dell does not repair monitors.

* Open the FAQ Monitor
* Read = Dell does not have monitor repair service 

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