Unsolved
1 Rookie
•
30 Posts
1
280
August 20th, 2024 20:33
AW2725DF DSC Toggle Firmware Update When?
I'm a bit confused, I see a post where a community manager said a firmware update was being worked that allows DSC to be disabled all the way back in March 2024... And somehow this update still isn't ready yet? We're now in August, am I missing something?
https://www.dell.com/community/en/conversations/alienware-desktops/aw2725df-dldsrdsr-unusable-over-dp-14/65cff759a3d9be2bac6a3619?page=1
No Events found!
DELL-Chris M
Community Manager
•
56.9K Posts
0
August 22nd, 2024 15:54
That is what we were told and reported.
We Social Media agents are not in day to day Alienware platform meetings. All we can do is show via email the Alienware platform team the threads, number of users, number of replies, etc. Like you, all we can do is periodically check the online AW2725DF Drivers & Downloads to see if a new firmware is released.
exodus1337
1 Rookie
•
30 Posts
0
August 25th, 2024 20:00
Any chance you ask the team or try to find an update on this?
oLui
1 Rookie
•
1 Message
0
September 8th, 2024 06:22
This is the sole purpose of why I'm returning the monitor and getting an Asus instead.
It's been almost a full year since this issue has been brought up, no firmware update.
Such a lack of care for the user experience.