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February 11th, 2023 00:00
Aurora R9, pre-boot error 2000:0716
Hello, my Aurora R9 I bought a few years back just started having this little pre boot error I've never seen before. It's error 2000-0716 and says there's an error with my power cables. Once I hit continue I enter windows with no problem. I've seen a post a few years back but no real answer. I am wondering if I should be worried? My warranty is about to expire (36 days) and I have no computer hardware know how of anything.
Thank you
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Vanadiel
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6.9K Posts
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February 11th, 2023 07:00
If everything works including the front I/O. then there's nothing to really worry about. Just annoying at boot up having to bypass that message.
Likely a loose cable inside, and for that you would need to access the inside. Since you don't know how to even get into it, my suggestion would be to contact a Dell agent using the get help now button in the lower right corner of the screen. You still have 36 days of warranty left, might as well use it.
Taffer30
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February 11th, 2023 00:00
I read through all the other posts on these forums it is a Aurora 9 bought through this website. What worries me about this it seems it started happening for everyone else when they changed something within the box. I have never even opened the box. Never updated anything like the BIOs or CMET. I honestly have no idea how to get into those things.
Taffer30
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February 11th, 2023 11:00
I was just talking to a friend and we where discussing this issue. I've done nothing with hardware however Ive playing a new game the first time I ran it I didn't hear my GPU fan after an hour or so. I checked temps and notice Msi Afterburner and Rivatuner where not monitoring the GPU. I have Afterburner control my fans. I restarted the PC, it didn't give that error, the fan kicked loudly. Then all was ok. The next day I updated the Nvidia drivers put my PC on sleep came back after work saw a video that could help with making the game run better something about exploit protection and turn on control flow guard. Had to restart PC that's when I noticed the error.
The game I'm talking about is Hogwarts Legacy. The game itself probably has nothing to do with it.
My friend said it could be my Nvidia Drivers messing things up. If so I should just roll back? I'm at work ATM I won't be able to check in 10 hours
Thank you!
Vanadiel
6 Professor
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6.9K Posts
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February 11th, 2023 12:00
Well, anything is possible. If it happened after a software update, you could always try a rollback to a previous restore point.
Taffer30
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February 11th, 2023 13:00
I'll try that. I sort of want to learn this stuff so here's a good opportunity to learn. I'll get a tech as a last resort.