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1 Rookie

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4 Posts

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January 16th, 2025 15:27

Aurora R5, forgot my Admin password

I forgot my Admin password. I can't do anything because it won't start in safe mode. If anyone knows what to do? Thank you

9 Legend

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14.4K Posts

January 16th, 2025 16:03

Remove the password jumper should reset admin password 

8 Wizard

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17K Posts

January 16th, 2025 21:03

@Mikel5​ 

It's an Aurora-R5, so you can't install Windows-11.

Instead, (on a friend's working computer) create a Windows-10 Installation USB-Drive with the Microsoft Media Creation Tool.

Press F12 on boot, delete all the existing partitions, etc ... 

https://www.dell.com/community/en/conversations/windows-general-wiki/alienware-aurora-r6-upgrade-to-windows-11/647fa0c1f4ccf8a8de5d240f

(edited)

8 Wizard

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17K Posts

January 16th, 2025 18:35

If you have no valid password for your Windows (Standard) User, ask someone with an accessible Admin-Level user-account to fix/reset it for you.

If no one has a password for any Admin-Level account on that standalone-computer ... you will need to guess/hack or Erase the computer and start over. There is no "back way in" (that would be silly).

(edited)

1 Rookie

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4 Posts

January 16th, 2025 20:24

@Tesla1856​  How would you go about erasing the comp.? If I can't get into it? Thank you

1 Rookie

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4 Posts

January 16th, 2025 21:41

@Tesla1856​  Well I have already tried to reload Windows 11 by disk, which doesn't work, so a USB will make a difference because it didn't seem to recognize my DVD drive? Thank you much 

8 Wizard

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17K Posts

January 16th, 2025 22:11

@Mikel5​ 

@Tesla1856​  so a USB will make a difference 

Yes, a USB-Flash drive should work.

But it has to be Windows-10, because Windows-11 is not allowed to run on the old Intel-CPU inside the older Aurora-R5.

(edited)

1 Rookie

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4 Posts

January 16th, 2025 22:35

@Tesla1856​  Well that's what I had on it before all this bull...., So I will try with Windows 11, thank you

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