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January 16th, 2025 15:27
Aurora R5, forgot my Admin password
I forgot my Admin password. I can't do anything because it won't start in safe mode. If anyone knows what to do? Thank you
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1 Rookie
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4 Posts
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50
January 16th, 2025 15:27
I forgot my Admin password. I can't do anything because it won't start in safe mode. If anyone knows what to do? Thank you
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redxps630
9 Legend
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14.4K Posts
1
January 16th, 2025 16:03
Remove the password jumper should reset admin password
redxps630
9 Legend
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14.4K Posts
1
January 16th, 2025 16:05
https://www.dell.com/support/manuals/en-us/alienware-aurora-r5-desktop/alienware-aurora-r5-sm/system-board-components?guid=guid-aabd527f-0d18-4940-9a17-27ead9934e7b&lang=en-us
#15
Tesla1856
8 Wizard
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17K Posts
1
January 16th, 2025 21:03
@Mikel5
It's an Aurora-R5, so you can't install Windows-11.
Instead, (on a friend's working computer) create a Windows-10 Installation USB-Drive with the Microsoft Media Creation Tool.
Press F12 on boot, delete all the existing partitions, etc ...
https://www.dell.com/community/en/conversations/windows-general-wiki/alienware-aurora-r6-upgrade-to-windows-11/647fa0c1f4ccf8a8de5d240f
(edited)
Tesla1856
8 Wizard
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17K Posts
1
January 16th, 2025 18:35
If you have no valid password for your Windows (Standard) User, ask someone with an accessible Admin-Level user-account to fix/reset it for you.
If no one has a password for any Admin-Level account on that standalone-computer ... you will need to guess/hack or Erase the computer and start over. There is no "back way in" (that would be silly).
(edited)
Mikel5
1 Rookie
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4 Posts
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January 16th, 2025 20:24
@Tesla1856 How would you go about erasing the comp.? If I can't get into it? Thank you
Mikel5
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January 16th, 2025 21:41
@Tesla1856 Well I have already tried to reload Windows 11 by disk, which doesn't work, so a USB will make a difference because it didn't seem to recognize my DVD drive? Thank you much
Tesla1856
8 Wizard
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17K Posts
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January 16th, 2025 22:11
@Mikel5
Yes, a USB-Flash drive should work.
But it has to be Windows-10, because Windows-11 is not allowed to run on the old Intel-CPU inside the older Aurora-R5.
(edited)
Mikel5
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January 16th, 2025 22:35
@Tesla1856 Well that's what I had on it before all this bull...., So I will try with Windows 11, thank you