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May 9th, 2025 05:55

Aurora R16, Windows 11, AWCC Fusion tab missing (u-285k)

Alienware Aurora ACT1250

Alienware Aurora ACT1250

The fusion tab is entirely missing in my AWCC for my brand new pc. I've closely followed several threads (I'll list below), and have been unable to get it to show. Consequently, I'm unable to manually adjust overclocking and thermals beyond the default profiles for the CPU (which only do a slight 10mV voltage offset at OCLvl2).

I've seen someone say that: "Windows 11 Aurora R16 does not support the drivers for fusion," and in that case I question why k chips are even offered in prebuilts if their overclocking functionality is completely crippled due to a windows 11 compatability issue with AWCC.

Below is a list of things I've tried, in order to resolve this issue.

- Disabled virtualization in bios

- Disabled vt for direct i/o in bios

- Disabled memory integrity in Core Isolation settings

- Disabled Virtual Machine Platform and Windows Hypervisor Platform in windows features

- Disabled Hyper-V and all sub-components in windows features

- Disabled virtualization based security

None of these made any difference, and my access to the fusion settings and manual overclocking are entirely crippled by the base alienware bios. Since everything is set up to only be managed through AWCC, it's perplexing that the Alienware Aurora R16 Owner's Manual mentions: "Fusion: Fusion includes the ability to adjust game-specific Power Management, Sound Management, and Thermal Management features..." when the function is completely nonexistent in windows 11.

The thread here (https://www.dell.com/community/en/conversations/alienware/m17-r4-windows-11-awcc-fusion-cpu-tab-missing/647f99fbf4ccf8a8ded80d93) goes back as far as January 2022, and still somehow this windows 11 incompatibility with fusion has not been resolved. You're completely unable to adjust power/temp limits for your gpu, core clock speeds on your cpu, and many other features. The most I can do with default AWCC is a tiny 10mV voltage offset using the OCLvl2 profile, which has functionally zero impact.

(Other thread, that essentially says same thing as other one: https://www.dell.com/support/kbdoc/en-us/000197357/alienware-command-center-fusion-tab-profiles-missing-cpu-and-memory-options-with-windows-11)

If anyone knows any solutions, I would love to hear it otherwise I'm at a bit of a loss. It seems to me that I am unable to proceed without voiding my warranty by doing something like a bios flash or reverting to windows 10.

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May 9th, 2025 18:37

I have an R16 and never had fusion I am not sure but I think it is for laptops I do have Realtek Audio console though. I do have the 14700f.

(edited)

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May 9th, 2025 19:15

@Laurent1717​ Yes, I believe that the fusion tab just does not function properly with windows 11 on the R16 and thus it's just impossible to manually overclock. I'm hoping there's a workaround because otherwise there's no point in having an overclockable chip, and it also stings that we're completely locked out of adjusting thermals and power draw on our gpu.

There should definitely be a disclaimer somewhere if this software's OC features are nonfunctional with the R16 - after all it's included in the r16 spec sheet and owner's manual, which can mislead buyers. 

(edited)

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