Aurora R16 'Top Fan Error' after upgrading GPU... but there are no top fans!

Question

Hi,

I just updated the GPU in my Aurora R16. Basically I swapped my RTX 4060 TI (8Gb) to a RTX 5070 (12 Gb). After rebooting I got the Top Fan Error (1 and 2). I DON'T HAVE Top Fans.

I checked the other fans and they work fine. I reset the BIOS, updated the BIOS and went over all menu option in both the BIOS and the Alienware Command Center and I can't get rid of the error.

The system works fine and I don't have any other issues. But I have to acknowledge the error every time I boot.

Am I the only one with this issue?

<To protect you, your private information was removed from public view. All private data was saved to your private Case. DELL-Admin>

redxps630 · Answer

OP has air cooler for CPU MXY5H therefore no top 240mm AIO cooler and no top radiator fans. professor once said 'Clear CMOS by holding in the power button for 30 seconds.'

ProfessorW00d · Answer

Is it possible that it is coded into BIOS that if you have the RTX 5070 (or above) you must have a liquid cooled CPU???

Vanadiel · Answer

It's likely talking about the video card fans. If you use that diagnostic code you should be able to get some more information on what it means.

mathieup75 · Answer

@Vanadiel​ The error code is for system fans (not GPU) 2000-0511.

mathieup75 · Answer

@redxps630​ I did the CMOS Reset using the jumpers, detailed in this procedure. https://www.dell.com/support/manuals/en-ca/alienware-aurora-r16-desktop/alienware-aurora-r16-owners-manual/clearing-cmos-settings?guid=guid-9730f7cd-995a-46ba-88f8-47d5ee924878&lang=en-us It did not solve the issue.

mathieup75 · Answer

@ProfessorW00d​ Maybe...

Vanadiel · Answer

@mathieup75​ Swap it back to the OEM, see if the issue goes away. That will avoid arriving at the wrong conclusion.

mathieup75 · Answer

@Vanadiel​ Good idea, sadly I already sold the previous GPU

Alienware Desktops

Aurora R16 "Top Fan Error" after upgrading GPU... but there are no top fans!

Was this post helpful?