1 Rookie

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2 Posts

2406

December 28th, 2023 23:30

Aurora R16, loud fan and watercooling

Alienware Aurora R16

Alienware Aurora R16

Pretty straightforward issue. My free fan (not gpu fan) is running at about 50 decibels even on quiet mode... my pc has a stable internal temp of between 38-42c and I'm wondering if there's a way to turn the fan down, but I'm also uncertain if my liquid cooling is functioning. I don't want to turn the fan down and have the pc overheat. 
Thoughts? 

Thank you! 

Community Manager

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3.4K Posts

February 3rd, 2025 17:44

Hi everyone,

If you're experiencing loud fan noise or water cooling issues with your Aurora R16, you may need to replace certain parts based on the error codes you're encountering, such as the liquid cooling module heatsink, GPU, or motherboard.

To determine which part is faulty, please refer to this guide on How to run a diagnostic test using SupportAssist.


If your device is still under warranty, please click Get Help Now at the bottom right corner of this page to connect with our support team. They can provide personalized assistance and ensure your issues are resolved promptly.

isProTip

6 Professor

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6.9K Posts

December 29th, 2023 00:21

AWCC is the program to monitor temperatures and control fans.

should come pre-installed on your R16.

4 Operator

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2.3K Posts

December 29th, 2023 02:14

Internal temp is good to know but it is your CPU and GPU temps that are going to drive fan speed . . . aka noise. Your CPU temp will also indicate whether or not your liquid cooling is functioning. As mentioned above, AWCC is one way to get these component temperatures.

February 14th, 2024 13:58

@Vanadiel​ want to show us exactly Where we are able to control Any fan in AWCC?
As there is No settings at all that even mention fans, let alone control them

6 Professor

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6.9K Posts

February 14th, 2024 14:55

February 14th, 2024 15:18

@Vanadiel​ That was 3 years ago,This is what there is Now, ver 6.1.11.0 (official build)




6 Professor

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6.9K Posts

February 14th, 2024 16:47

Click on custom, should provide access to manually adjust the fan speed from your current balanced setting to your new custom setting.

1 Rookie

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3 Posts

February 16th, 2024 02:14

@Vanadiel​ AWCC is a dumpsterfire of a program and is not very helpful, user friendly, nor easy to use. The fan control is outrageously poor, especially to customize your own curve. I find that my cpu is running way hotter than it should while gaming. I wish you could accurately build a curve that works. 

@lawrencewilliams You go to performance make sure no game is running or you cannot change the option. You select custom. and then you can tune the clocking, switch to thermal and there is the supposed fan control. but you cannot create your own curve and manipulating the setting makes no sense whatsoever. you're basically stuck with the 3 preset tuning options. Until dell actually makes a working fan controller where you can set your custom curve. Like that will happen.

1 Message

March 19th, 2024 13:05

Agree, this is not at all a user-friendly software package.  The Old Alienware Command Center on my last Alienware Computer was much easier to use than the current build of the AWCC.  My system while gaming is hitting 80C and spiking into the high 90C brand new out of the box, yes maybe the chip is designed to take the heat, but it should not have to take the heat.  The fans should be ramping up to support the gaming experience.  I didn't pay an excess of $2300.00 dollars to have figure this out.  3 XPS and 2 Alienwares computers and this may be my last purchase from Dell because they simply can't get it right. 

6 Professor

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6.9K Posts

March 19th, 2024 14:04

@Frank210​ I agree on the AWCC part. It's over a Gigabyte to install, and the controls are poorly implemented.

I wish aftermarket software would work, as they are often not only way better designed and take up very little space, they also provide much better granular controls than AWCC.

4 Operator

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2.3K Posts

March 20th, 2024 02:53

It is difficult to use CPU & GPU temps to set a fan curve because those temps are prone to rapid spiking. That is why most liquid cooled rigs use water temp to control fan speeds. Water temp is more stable, but still indicative of the overall thermal regime. For my Area-51 I have 8 140mm fans on the radiator @ a constant 1000 rpm and 3 120mm case fans @ a constant 1100 rpm . . . all cool & quiet and no fan curve required.

(edited)

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