Aurora R16, frequent crashes in Blender 4.3 and After Effects 2024

Question

Hi everyone,

I'm reaching out to see if anyone else is experiencing frequent crashes with their Aurora R16, especially when using Blender 4.3 and After Effects 2024. My setup includes an Intel i9-14900KF and an Nvidia RTX 4090 GPU. The system handles games like Fortnite, Once Human, VRChat, Cyberpunk (crashes sometimes), and Marvel Rivals fairly well.

However, the real problem starts when I use Blender and After Effects. In Blender, whenever I try to render with GPU compute in Cycles and Eevee, the system crashes immediately, but it remains stable if I switch to CPU rendering. Similarly, in After Effects, I face crashes both during the design process and post-rendering. I've tried various troubleshooting methods such as toggling multi-frame rendering, ensuring CUDA is enabled, and disabling hardware encoding through Windows settings. I even adjusted the 3D settings in the control panel to performance instead of quality.

I always ensure to perform a clean install of new drivers using Display Driver Uninstaller (DDU), and I've tested multiple Nvidia drivers including game-ready and studio drivers (currently on 565.90), but the issue persists. I'm now considering rolling back to an earlier version of the studio drivers.

Is anyone else facing similar issues? Is it the hardware? Any tips or fixes you could recommend would be greatly appreciated!

JohnLPeck · Answer

Did you get this resolved? Any ideas what’s causing the crashes? I was going to buy the R16 for blender but these various issues worry me. Somebody had a similar issue with games where the processor or GPU was running out of power or memory and instead of slowing down or giving an error message it just crashed. They suggested a clean install of windows and the drivers solved it. Anyway please keep me updated as I have a good price for the R16

JohnLPeck · Answer

Just found the below instructions from another thread with issues:

Update Windows operating system to the most recent revision available.
Install the latest NVIDIA driver from the desktops Dell Drivers & Downloads page.
Disable the OC Control option from inside the BIOS or AWCC (Alienware Command Center).
- Disable the OC Control option from the AWCC utility, where the option is unavailable in the BIOS.
In AWCC, select AlienFusion. Change the profile to Balanced mode. Note: Do not select Performance or Custom mode as this would trigger issues.

If none of the steps above resolved the issue, enter the BIOS setup screens and disable the Intel Speedshift and Speedstep options.

Note: These changes have an impact on the performance of the Alienware Desktops, but they do improve its stability.

ccgaming011 · Answer

@JohnLPeck​  I purposely did not use these steps - I need ALL my performance

JohnLPeck · Answer

@ccgaming011​ So is it worth a £2500 risk? (3235 usd) - second hand with 14700kf?  it comes with 10 month warranty the seller has left over, but it still seems stupid paying that much money for a system which can crash if you install their drivers.  another persons theory was that the new Alienware Command Centre application was causing the crashes. Do you have yours installed? I don’t know what features I would lose by not installing it.  anyway I really want to switch from a Mac to a PC for all the extra graphics power but all the troubleshooting seems like a headache.

Alienware Desktops

Aurora R16, frequent crashes in Blender 4.3 and After Effects 2024

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