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May 23rd, 2025 18:16

Aurora R15, Windows 11 crashes stopped after uninstalling AWCC

Hi Folks.

Just about a year ago I bought an Alienware Aurora R15 AMD RTX 4090 system. While the system performed well while I was actually in front of the keyboard using it for 1-4 hours at a time, it would invariably crash if left idle anywhere from 30 minutes to a few hours. In some cases, I'd get a crash dump and WinDBG would identified a fault in nvlddmkm.dll, or sometimes in ntoskrn.exe.

I spent a ton of time trying to identify bad drivers (including multiple updates and clean installs of nvidia drivers), disconnecting USB devices, reseating RAM, mucking with system sleep settings, etc., all to no avail - the system would still crash if left idle for any length of time.

However, my last crash on idle pointed at AWCC being the culprit, which I'd never seen before. I decided to uninstall it.  Since uninstalling AWCC, I HAVEN'T HAD A SINGLE CRASH in nearly two weeks, even though I have left the machine idle overnight several times. Has anyone else experienced anything similar with AWCC causing issues?

Thanks!

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176 Posts

May 25th, 2025 20:00

I have it disabled from starting up in my old R10 for a few years now... Not a single Blue screen for a long time!

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