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15
July 26th, 2025 23:48
Aurora R15, suddenly stopped working
I wasn't doing anything crazy, but the whole thing suddenly shut down while I was watching Youtube.
At first, I tried to restart it, but it stopped turning on after a few seconds of the fan running and flashing.
After I tried the hard reset, the fan keeps running, the lights on the desktop are turning on, but still no hdmi/DP signals on monitor.
Symptoms:
1. No hdmi/DP signals on monitor
2. The light on the keyboard won't turn on.
3. Fan keeps running
For troubleshooting, I tried:
1. un/replugging the power cable for both the desktop/monitor
2. hard reset (including changing to a new CR2032 battery)
3. different DP/HDMI cable
4. different monitors
5. different RAM
and none of them worked.
Can anyone please help me solve this issue and I wish you the best luck for the year of 2025 and 2026!!!