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10 Posts
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199
January 21st, 2025 13:22
Aurora R15, can't update to BIOS 18.0.0
I had the updating problem with "version errors" when my R15 had 16.0.0. I tried so many methods to get around it (but stopped at forcing a BIOS Recovery).
Then, one day I found that 16.1.0 automatically installed itself (I had tried and failed many times). Then, 17.0.0 installed without an issue.
Now, there is a 18.0.0, SupportAssist keeps trying to install it, always fails. If I try to install manually from the file I get a new kind of version error.
I'm not sure what to do next.
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mjhock
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10 Posts
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January 21st, 2025 15:12
Here's the reply from Dell. I would like to report that this fix worked.
chasem72
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7 Posts
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January 22nd, 2025 12:05
I have the R10 edition and Win 11 23H2, I don't even have KB5050009, and its doing the same thing, I can't update the BIOS.
SpiralTech
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5 Posts
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February 11th, 2025 19:10
While I can see KB5050009 in the installed updates, there is NO option to uninstall that specific update. There are 3 I can uninstall and that is not one of them. Any other suggestions? I am having the same issue as above.
fabiodbr
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1 Message
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February 15th, 2025 21:30
worked updating from F12 menu loading from an usb drive