i bought this pc for $3500 and haven't played ANY game on it * How long have you had it? What is the warranty status? Click HERE and enter the private Service Tag to find out.
@DELL-ChrisM2 its 3080 so its not that new, my warranty Ended on 2023. But for my issue to fix i'm willing to spend money, my pc can't run games for years not, it runs games with great Visuals and great fps for a few minutes but suddenly drops below 15 fps for 5-10 seconds and then goes back to 90fps again and this happens every few minutes playing games. As said i have done everything, I see no issues anywhere, no over heating or anything thats why im here.
@DELL-ChrisM2 its 32.0.15.9597 yes i have installed the latest everything. Not sure why fps suddenly drops from 100 to 11 and then again goes back up to 100 for 40 seconds before falling
3. this stutter even in games like Rome Total War.
1. Your Aurora-R13 is hardware-configured almost exactly like one of our Intel-i9 Origin-PCs. It has a 32in 4K monitor, and we run the games at 4K.
It is pushed hard (one example is bi-weekly multi-hour WoW Guild Raiding sessions). It is now and has always been rock hard stable. I just checked and it's Reliability History Report score is still 10. We also play Fallout-76 on it (and it's smooth like glass).
2. We run it's RTX-3080 with this MSI-AfterBurner profile:
I actually have two 4K monitors connected to it. Yes, Windows Game Mode is on.
What confuses me is that when I first enter a game like Warzone, it performs visually and FPS-wise about how a 3080 should. Then suddenly it can drop hard to around 13 FPS for no clear reason. That is what makes me think something is interfering with it rather than the system simply being underpowered.
At this point I’m honestly pretty discouraged. Even in Total War: Pharaoh, it lags badly both in battles and sometimes even on the campaign map, which should not be happening on this hardware.
If anyone is willing to take a look at my system or suggest what specifically could be causing these sudden collapses in performance, I’d really appreciate it.
1. I actually have two 4K monitors connected to it.
2. Yes, Windows Game Mode is on.
3. If anyone is willing to take a look at my system or suggest what specifically could be causing these sudden collapses in performance, I’d really appreciate it.
1. Interesting that you are having steady FPS trouble, originally mentioned your other specs, but not what monitors and resolution you are running.
I only mentioned it for mine to remind of 4K and illustrate how effortless it still runs.
I suggest you disconnect one, and be sure your main 4K monitor is connected to primary video-out (where the BIOS screens appear) and via Display-Port.
- What monitor make/model and does it support Nvidia-GSync ?
2. Fine, but I mentioned 4 different things. What about the others?
3. I thought that is what I am doing. But it doesn't work if you skim-through, jump around, just do what you like, and looking for a quick-easy fix. It doesn't work that way.
Thanks. I’m not looking for a quick or easy fix. I’m trying to identify what is actually causing this because I’ve already gone through an unreasonable amount of troubleshooting and it still is not fixed.
To answer your points:
I have already tested with different monitor setups, and I can also disconnect one and retest again with only the main 4K display on DisplayPort.
Yes, Game Mode is already on. I have also already removed Alienware Command Center and SupportAssist, checked that games are using the high-performance GPU, and I’ve been through a lot of the usual Windows, driver, and background-process troubleshooting already.
This is not just “low FPS at 4K.” The system can enter a game and run as expected for a 3080, then suddenly collapse to extremely low FPS like 13 for no clear reason. That is why I believe something is interfering with the system rather than it simply being a resolution/performance expectation issue.
At this point I have tried almost everything imaginable and I still have not solved it, which is why I’m posting here. If you want to suggest a more specific test order, I’m happy to follow it exactly and report back with results.
0. I’ve already gone through an unreasonable amount of troubleshooting and it still is not fixed. and I’ve been through a lot of the usual Windows, driver, and background-process troubleshooting already.
I can also disconnect one and retest again with only the main 4K display on DisplayPort.
Yes, Game Mode is already on. I have also already removed Alienware Command Center and SupportAssist, checked that games are using the high-performance GPU,
If you want to suggest a more specific test order, I’m happy to follow it exactly and report back with results.
0. I can't reverse time, so I can't really be concerned with what happened before.
1. Yes, do that. As Display-Port and where the BIOS appears. I think Nvidia Control-Panel actually tells you which one is really Port-1.
I asked you to because ... that was one thing I ran into with the RTX-3080. It really did NOT like running dual-monitors for some strange reason . So, we got her an UltraGear 4K like mine and that single monitor works perfectly.
2. Good. But I also asked about 3 other things ...
HAGS should be OFF
VBS (Core Isolation / Memory Integrity) OFF.
What monitor make/model and does it support Nvidia-GSync ?
I also game you a good Profile to use. That works great on her RTX-3080 and I also use it on my Intel-i9/RTX-4080.
3. I'm not real-big on "testing". Unless you mean like OCbase-OCCT. Rather, I just keep correcting obvious problems and the gaming performance tends to work itself out eventually.
DELL-ChrisM2
Community Manager
•
1.1K Posts
0
March 25th, 2026 18:45
i bought this pc for $3500 and haven't played ANY game on it
* How long have you had it? What is the warranty status? Click HERE and enter the private Service Tag to find out.
sirsep
2 Intern
•
5 Posts
0
March 25th, 2026 18:49
@DELL-ChrisM2 its 3080 so its not that new, my warranty Ended on 2023.
But for my issue to fix i'm willing to spend money, my pc can't run games for years not, it runs games with great Visuals and great fps for a few minutes but suddenly drops below 15 fps for 5-10 seconds and then goes back to 90fps again and this happens every few minutes playing games.
As said i have done everything, I see no issues anywhere, no over heating or anything thats why im here.
DELL-ChrisM2
Community Manager
•
1.1K Posts
0
March 25th, 2026 18:59
The last OEM RTX GPU driver we released was 32.0.15.8195 on 16 Jan 2026. What is currently installed?
Have you attempted to install newer retail RTX driver date 24 Mar 2026?
sirsep
2 Intern
•
5 Posts
0
March 25th, 2026 21:49
@DELL-ChrisM2 its 32.0.15.9597
yes i have installed the latest everything.
Not sure why fps suddenly drops from 100 to 11 and then again goes back up to 100 for 40 seconds before falling
Tesla1856
8 Wizard
•
17.3K Posts
0
March 29th, 2026 21:14
1. Your Aurora-R13 is hardware-configured almost exactly like one of our Intel-i9 Origin-PCs. It has a 32in 4K monitor, and we run the games at 4K.
It is pushed hard (one example is bi-weekly multi-hour WoW Guild Raiding sessions). It is now and has always been rock hard stable. I just checked and it's Reliability History Report score is still 10. We also play Fallout-76 on it (and it's smooth like glass).
2. We run it's RTX-3080 with this MSI-AfterBurner profile:
Core-voltage +0 mV, Core +0mhz & Memory +0mkz (so basically, Stock-Clocks),
90% Power-Limit, 83c Temp-Limit, Auto-Fans with Sync
3. Really? Yeah, that is lame.
Do you have Windows-11 Gaming-Mode ON.
All games set to use High-Performance GPU (RTX-3080)
HAGS should be OFF
VBS (Core Isolation / Memory Integrity) OFF.
(edited)
sirsep
2 Intern
•
5 Posts
0
March 29th, 2026 21:30
@Tesla1856
I actually have two 4K monitors connected to it. Yes, Windows Game Mode is on.
What confuses me is that when I first enter a game like Warzone, it performs visually and FPS-wise about how a 3080 should. Then suddenly it can drop hard to around 13 FPS for no clear reason. That is what makes me think something is interfering with it rather than the system simply being underpowered.
At this point I’m honestly pretty discouraged. Even in Total War: Pharaoh, it lags badly both in battles and sometimes even on the campaign map, which should not be happening on this hardware.
If anyone is willing to take a look at my system or suggest what specifically could be causing these sudden collapses in performance, I’d really appreciate it.
Tesla1856
8 Wizard
•
17.3K Posts
0
March 29th, 2026 23:07
@sirsep
1. Interesting that you are having steady FPS trouble, originally mentioned your other specs, but not what monitors and resolution you are running.
I only mentioned it for mine to remind of 4K and illustrate how effortless it still runs.
I suggest you disconnect one, and be sure your main 4K monitor is connected to primary video-out (where the BIOS screens appear) and via Display-Port.
- What monitor make/model and does it support Nvidia-GSync ?
2. Fine, but I mentioned 4 different things. What about the others?
3. I thought that is what I am doing. But it doesn't work if you skim-through, jump around, just do what you like, and looking for a quick-easy fix. It doesn't work that way.
(edited)
sirsep
2 Intern
•
5 Posts
0
March 30th, 2026 04:10
@Tesla1856
Thanks. I’m not looking for a quick or easy fix. I’m trying to identify what is actually causing this because I’ve already gone through an unreasonable amount of troubleshooting and it still is not fixed.
To answer your points:
At this point I have tried almost everything imaginable and I still have not solved it, which is why I’m posting here. If you want to suggest a more specific test order, I’m happy to follow it exactly and report back with results.
Tesla1856
8 Wizard
•
17.3K Posts
0
March 30th, 2026 05:19
@sirsep ,
0. I can't reverse time, so I can't really be concerned with what happened before.
1. Yes, do that. As Display-Port and where the BIOS appears. I think Nvidia Control-Panel actually tells you which one is really Port-1.
I asked you to because ... that was one thing I ran into with the RTX-3080. It really did NOT like running dual-monitors for some strange reason . So, we got her an UltraGear 4K like mine and that single monitor works perfectly.
2. Good. But I also asked about 3 other things ...
HAGS should be OFF
VBS (Core Isolation / Memory Integrity) OFF.
What monitor make/model and does it support Nvidia-GSync ?
I also game you a good Profile to use. That works great on her RTX-3080 and I also use it on my Intel-i9/RTX-4080.
3. I'm not real-big on "testing". Unless you mean like OCbase-OCCT. Rather, I just keep correcting obvious problems and the gaming performance tends to work itself out eventually.
(edited)