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37
July 24th, 2025 16:05
Area-51 AAT2250, AWCC issue, stuck on showing this game
Please see attached screenshot. The Active profile for this game in my Steam library keeps showing in AWCC, even though I have not played it yet, and have played other games. Reinstalling and repairing AWCC helps for awhile, but the issue returns. It sets my AW Pro wireless keyboard colors to this games icon colors as well if i have "per game" selected. The only way to solve it, is for me to completely uninstall this game and AWCC, then leave the game uninstalled. Then reinstalled AWCC. Please do the needful and fix this issue with stuck games profiles in AWCC.
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dffsdfsdfds
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July 26th, 2025 17:58
Can I get a response please why this is occurring? Is the AWCC going to be fixed?
karthikv912
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34 Posts
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August 13th, 2025 08:54
Hello @dffsdfsdfds .
Could you please let me know what Alienware Desktop model and which version of the AWCC app you're currently using? Also, kindly check if the app is still running in the Task Manager. If it is, try closing it from there and then check again in the AWCC app. Is it still visible?
(edited)
dffsdfsdfds
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August 14th, 2025 03:33
@karthikv912 Latest version app. Alienware Area-51 AAT2250. Latest tower PC.
There is also another issues where the tower stadium lighting does not work sometimes. On POST it appears the AlienFX lighting does not initialize properly and Windows 11 shows an Unknown Device in Device Manager. To fix it, I can either reinstall AlienFX or have to try warm or cold boots several times. When it doesnt initialize, I'm unable to change the colors of the tower stadium lighting. This occurs with BIOS 1.8.0