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7 Posts
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August 26th, 2025 12:26
Area-51 AAT2250, AWCC 6.9.15.0, no RGB controls after update
Updated to latest version of AWCC and now don't have any way to control RGB. Tried many uninstalls/reinstalls and repairs, but chassis lighting does not show up within AWCC.
Any guidance?
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DELL-ChrisM2
Community Manager
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162 Posts
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August 27th, 2025 13:07
Dell GHN (Get Help Now) chat technical support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Desktop Service Tag with them. Once verified, they will troubleshoot with you.
Post a video and picture of no RGB controls using AWCC 6.9.15.0.
Then uninstall AWCC 6.9.15.0. Restart the Desktop. Install a previous working version of AWCC.
(edited)