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3 Posts
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169
December 26th, 2024 18:53
Alienware Pro Wireless Headset, weird noise
This problem only occurs in wireless mode (2.4Ghz, Bluetooth)
When the sound playing in the headset goes into an “idle” mode (not very loud, maybe 10/100, and just a simple background humming), the headset make this sound into a crackling, staccato sound it's so terrible. I have used 920h, so I do not think it's normal situation, but I have no idea how to solve this? Here are the recordings (A low-frequency rhythmic loop with a low volume is used.)
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cooldude4444
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January 8th, 2025 10:51
There is a firmware update that was released today that fixed this static issue for me.
(edited)
airke
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December 27th, 2024 15:22
Yeah, I've been experiencing the same for 3 or 4 days now. I imagine it might be some interference either from my router or other wireless device, but it's hard to pinpoint
Hak12025
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December 30th, 2024 09:16
@airke I've used the 920H headset and it didn't have this kind problem.
920H is bad enough so i want to have a change, but everything is unpredictable LOL.
airke
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January 8th, 2025 17:32
@cooldude4444 I was happy to see your message, but unfortunately for me it wasn't fixed after the update, very disappointing