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1 Rookie
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2 Posts
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1995
October 5th, 2024 00:59
alienware command center no longer works
Alienware Aurora R7
l have had my Alienware Aurora R7 since new,now l learn alienware command center no longer works with my system, so one needs to ask how am l susspose to control my Tower,keyboard and mouse without this.
Needless to say DELL have lost a very loyal customer because of this,very displeased with the way they have just stopped supporting this model and yet they are still trying to selll this model...thats a very sneaky way to do buisness
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redxps630
9 Legend
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14.8K Posts
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October 5th, 2024 12:37
it is strange that AWCC driver is no longer listed on R7 driver website. curious if this is a glitch.
try Aurora R8 AWCC. R8 and R7 use same chassis and LED design. only difference in R8 and R7 is BIOS update on R8 to support Intel 9th gen cpu. they have essentially same motherboard except that R7 has no bios update.
R8 AWCC is for Win 10 64 bit and Win 11.
Alienware-Command-Center-Application_87Y0N_WIN_5.8.2.0_A00.exe
Alienware-Command-Center-Full-Installer_HDJ7T_WIN_5.8.2.0_A00.EXE
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=87y0n&oscode=wt64a&productcode=alienware-aurora-r8-desktop
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=hdj7t&oscode=wt64a&productcode=alienware-aurora-r8-desktop
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redxps630
9 Legend
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14.8K Posts
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October 5th, 2024 12:41
there must be an older version of R7 AWCC somewhere. Dell has somehow removed it from R7 driver site. original user might have the AWCC DVD that came in package, or need to look for an old driver download somewhere on the website.
It is a good idea to keep local copy of old Dell software in case something like this happens.
When AWCC is not working and needs a reinstall,
Optimally do a clean install of AWCC after a clean OS install.
(edited)
redxps630
9 Legend
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14.8K Posts
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October 5th, 2024 12:50
interestingly Dell still has Win 10 AWCC for R5 and R6 listed
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=0pwm6&oscode=wt64a&productcode=alienware-aurora-r5-desktop
redxps630
9 Legend
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14.8K Posts
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October 5th, 2024 13:00
I think more likely R7 driver download link has a glitch so it got delisted from R7driver site.
Dell Chris M showed at one point AWCC 4.8.20 A00 was listed for R7
https://www.dell.com/community/en/conversations/alienware-desktops/aurora-r7-rgb-controller-awcc/647f9bf1f4ccf8a8deff2c86
(edited)
redxps630
9 Legend
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14.8K Posts
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October 5th, 2024 13:12
using the screenshot by Chris M, google Aurora-R7_alienware-command-center-for-desktops_F8P3V_wIN64_4.8.20.0_A00.exe
I find a download on non-Dell site