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August 15th, 2024 22:19
Alienware Command Center doesn't detect Chassis
The Alienware command center did automatic update to new program, now my chassis Aurora doesn't show up anymore to do color changes. My keyboard and mouse are okay but the main computer is missing, help. I upgraded all the latest versions but it still doesn't show up.
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niko_ke
2 Intern
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768 Posts
0
August 16th, 2024 01:12
It seems that the FX in AWCC is invalid. Have you tried uninstalling and reinstalling it?
DELL-Chris M
Community Manager
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56.9K Posts
0
August 17th, 2024 11:37
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.
Our users cannot correctly troubleshoot until you provide more data =
* Specific Aurora model?
* Operating system
* AWCC versions tested