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May 13th, 2021 23:00

Alpha R1, not showing display after logging in

When i turn my computer on, Sometimes it shows (This computer was not turned off properly) And most of the time it turns on and goes to the screen, When i login I can't See the screen it goes black for like 5 seconds and then It says no inputs on my Monitor. I dont have a factory reset option in my Advanced options. I tried to use cmd prompt in the advanced options but the video i watched didn't work.

I need help so if someone can figure this out then thank you.

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27.1K Posts

May 14th, 2021 17:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

2 Posts

May 14th, 2021 18:00

i found it (S/N) 1-CBD92 (For alienware asm100) because the hdmi and tv works fine with my laptop but its not a gaming laptop

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