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July 8th, 2022 04:00
Docking WD19S: : screen goes black for a few seconds and comes back
I have a docking WD19S connected to an XPS 13 9370.
The screen goes black for a few seconds and comes back. This happens randomly.
It is very annoying.
The XPS 13 9370 has the latest bios installed.
It happens on all ports (HDMI & Display Port)
Anyone who knows this issue?
Many thanks!!
Kind Regards,
Keine Veranstaltungen gefunden!
Alex185
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April 27th, 2023 02:00
Same here with WD-19TB and Alienware m15r7 as well as Latitude 5520 and 5530
Pointax
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May 22nd, 2023 09:00
I have a different laptop and a different docking station but the problems are the same. I can't get a clear picture on the second monitor either via DisplayPort or HDMI. Please start your laptop in the bios and press the fn key and F8. This way you can see if there are graphics problems with the laptop, according to Dell support.
It worked for me in the bios but not in the normal Windows 11 operating system.
What strangely works now is the USB-C port on the left. The connections on the right side don't work.
Maybe that will help you.
Sorry, I don't know English and had it translated automatically.
Greetings