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June 14th, 2019 08:00
5 volt power supply malfunction
The laptop randomly throws blue screen of death (win 10), doesn't boot sometimes, can randomly shut down. Supposed malfunction is 5v power supply failure.
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DELL-Martin M
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June 17th, 2019 00:00
Hello,
Which laptop do you have exactly?
Please run also the hardware diagnostics.
Tap F12 key repeatedly during system startup (at the Dell logo screen) until the BIOS Boot Menu appears on the screen. On the Boot Menu screen, select Diagnostics option, and then press Enter.
Any error found?