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October 31st, 2024 11:56

M15 R5 Ryzen ed. ScreenBrightness no longer adjustable.

Alienware m15 Ryzen Edition R5

Alienware m15 Ryzen Edition R5

Alienware m15 Ryzen ed. R5 -  When using any 'newer' rtx3060 driver + enabled advanced optimus the screen brightness can't be adjusted any longer, only when disabling advanced optimus in bios (which lowers the battery runtime to like 45mins on a full charge) or when downgrading the graphics driver to super outdated version 522.25.

For me both options aren't rly acceptable for a "highend"-laptop in that price class. 

If u google that problem u can find many other people with the same problem searching for a fix so it seems to be a common problem on m15r5 ryzen devices..

Dell support hasn't even answered any official support request in like 1,5 years.  

Surely won't consider buying any device made by Dell in the future which is kind of sad since i rly liked ur product's for their quality once.

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